Privacy & Cookies

You can browse our furniture catalogue without creating an account.

When you contact us through WhatsApp, telephone or in person, you may provide information such as your name, phone number, delivery address, product preferences and enquiry details.

If you make a purchase, relevant customer and purchase details are recorded in our internal system and may appear on quotations, purchase receipts and delivery records.

Our hosting provider may also record technical information, including your IP address, browser type, pages requested and access times, to operate and protect the website.

We use relevant information to:

• Respond to enquiries and discuss products.
• Refer to earlier conversations when you contact us again.
• Prepare quotations, purchase receipts and necessary sales records.
• Arrange deliveries carried out by our own team.
• Send updates about product progress and delivery arrangements.
• Look up previous purchases and provide after-sales assistance.
• Meet applicable legal obligations.
• Operate, maintain and protect our website.

Providing information is voluntary. However, we may need certain contact or delivery details to fulfil your request. Without those details, we may be unable to arrange a delivery or provide the assistance you request.

WhatsApp enquiries are handled by the staff member communicating with you. Other staff do not routinely have access to that conversation.

If an enquiry does not result in a purchase, it remains in the handling staff member’s WhatsApp conversation history and is not entered into our internal customer system.

When a purchase is made, relevant customer and purchase details are entered into our internal system so we can manage the purchase and assist with future questions.

Our website uses temporary browser storage to remember products you select for comparison during your browsing session. These comparison choices are stored in your browser.

The administrator area uses essential session cookies to keep authorised staff signed in securely.

If you dismiss our privacy notice, we remember that choice in your browser for up to six months. You can read this notice again through the Privacy & Cookies link in the footer.

The website does not currently include advertising trackers. If we introduce optional tracking, we will update this notice and provide any choices or consent controls required.

You can manage cookies and stored website data through your browser settings. Blocking or clearing them may affect features such as product comparisons or administrator sign-in.

Our own team handles customer communications and deliveries. We do not pass customer information to external delivery companies or share it with other businesses for their marketing.

We use WhatsApp to communicate with customers. Our website uses Hostinger for hosting and Google Fonts to display fonts.

These technology providers may process technical information or information you share through their services under their own privacy practices, including processing outside Malaysia.

We may also disclose information where required by law.

We retain customer purchase records in our internal system so we can refer to previous transactions, respond to later enquiries, provide after-sales assistance and meet applicable record-keeping requirements.

We normally retain WhatsApp enquiry conversations, including enquiries that do not result in a purchase, so we can refer to earlier discussions if the customer contacts us again. These conversations do not have a fixed automatic deletion schedule.

We take reasonable measures to protect customer information from unauthorised access, loss or misuse. Customer information is used by staff for work connected with the enquiry, purchase, delivery or after-sales assistance.

You may contact us about information we retain or request its deletion where applicable. We will consider the request alongside any continuing service needs and legal record-keeping obligations.

You may contact us to:

• Ask how your personal information is used or retained.
• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion, withdrawal of consent or limitation of processing, where applicable.
• Raise a privacy question or complaint.

We may need to verify your identity before responding to a request. Certain information may need to be retained to meet legal obligations. Withdrawing consent may affect our ability to continue providing a requested service.

For questions about this notice or requests concerning your personal information, please contact:

We may update this notice when our website or information-handling practices change. The latest version and revision date will appear on this page.